Hello, I'm Christiane!
I improve the customer experience in aviation, transport and travel. I’m a collaborative leader with extensive expertise in enhancing accessibility and inclusion in organisations and creating an excellent service for disabled customers.
I’m passionate about accessible transport, aviation and access for all in all areas of life. As an optimistic problem solver, an experienced strategist and a successful change agent, I lead others who want to improve the service and experience for their customers by enhancing accessibility and driving inclusion.
Londoner with two passports (German and British) Member of several advisory boards Founded a newspaper writer and still a journalist, sometimes Wheelchair-using geek Disability rights advocate for 25+ years London2012 Opening Ceremony performer Pro inclusion, against segregation
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